FAQ

What is Only Spins Casino?

Only Spins Casino is an online gaming platform launched in 2025 for Australian players. It brings together online pokies, table games, live casino entertainment and sports betting in one account.

What games are available at Only Spins?

Our casino library includes more than 9,700 games from over 80 software providers. Players can browse online pokies, blackjack, roulette, baccarat, live dealer games, instant games and other casino titles.

Does Only Spins have a sportsbook?

Yes. The sportsbook includes both pre-match and live betting markets across more than 30 sports. This includes AFL, NRL, football, basketball and a range of international competitions.

Do I need to create an account to play?

An account is required for real-money play, deposits, withdrawals, bonuses and sportsbook betting. Some casino titles may offer demo play where available.

Which currency can I use?

Only Spins supports AUD as the main account currency. Cryptocurrency payment options are also available through the cashier.

Which payment methods are available?

Available methods can include bank cards, e-wallets, bank transfers and cryptocurrencies. The options shown in the cashier may vary depending on your account and location.

How long do withdrawals take?

Withdrawal times depend on the payment method, account verification and processing requirements. Cryptocurrency transactions may also depend on blockchain confirmation times.

Why do I need to verify my account?

Identity verification helps protect player accounts and payments. You may be asked to provide identification, proof of address or confirmation that a payment method belongs to you before a withdrawal is completed.

What documents may be required for verification?

Depending on the verification request, accepted documents may include a passport, driving licence or government-issued ID. Proof of address or payment ownership may also be requested.

Can I use Only Spins on my phone?

Yes. Only Spins is designed to work through modern mobile browsers on smartphones and tablets. There is no requirement to download a separate mobile app.

Does Only Spins support cryptocurrency?

Yes. Cryptocurrency can be available for both deposits and withdrawals. Supported digital currencies and transaction details can be checked directly in the cashier.

How do I claim a bonus?

Available promotions can be found in the promotions section or your account. Always check the terms before activating an offer, including the minimum deposit, wagering requirements, eligible games and expiry period.

Can bonus terms change?

Yes. Promotions may be updated, replaced or withdrawn. The terms displayed with a promotion at the time you claim it are the ones you should check before participating.

What should I do if a game does not load?

First, refresh the page and check your internet connection. You can also try reopening the website in an up-to-date browser or clearing your browser cache.

What should I do if I cannot log in?

Check that you are using the correct login details and that there are no typing errors. If you still cannot access your account, use the available account recovery option or contact customer support for assistance.

How can I contact Only Spins support?

Live chat is available 24/7 for account, payment, verification and technical questions. Email support is also available for enquiries that require additional details or documents.

Is my account protected?

Only Spins uses security measures including SSL encryption and two-factor authentication to help protect account and payment information. Players should also use a strong, unique password and never share login or authentication details with anyone.

Does Only Spins require KYC before withdrawals?

Verification may be required before a withdrawal is released. The exact checks depend on the account and may include identity, address and payment-method verification.